1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect may include:

• names
• phone numbers
• email addresses
• usernames
• passwords

Sensitive Information. We do not process sensitive information.

Payment Data

We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Adapty. You may find their privacy notice(s) here: https://adapty.io/privacy/ and https://adapty.io/end-users-privacy/.

Our app may offer optional in-app purchases. We provide multiple purchase plans, including Basic, Standard, Premium, and Enterprise packages. Each plan includes a specific number of credits and may include additional features such as priority support. Purchases are optional.

Social Media Login Data. If you register using a social media account, we may receive certain profile information as described in Section 7.

Application Data

If you use our application(s), we may collect the following information if you choose to provide access or permission:

• Mobile Device Access. We may request access to certain features from your mobile device (e.g., storage). You can change permissions in your device settings.
• Mobile Device Data. We may automatically collect device information (device ID, model, OS version, app identifiers, browser type, IP address/proxy server, carrier/ISP, and related configuration data).

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information (such as IP address and device characteristics) is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information and is primarily needed to maintain security and operation, and for internal analytics/reporting.

• Log and Usage Data. IP address, device info, browser settings, activity in the Services, timestamps, pages/files viewed, searches, feature usage, and crash/error reports.
• Device Data. Device/application identifiers, location (if enabled), hardware model, ISP/carrier, OS and configuration.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including Limited Use requirements. (Placeholder link if you want to reference a specific policy page on your site: Policy reference.)

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts
• To deliver and facilitate delivery of services to the user
• To respond to user inquiries and offer support
• To send administrative information (updates to terms/policies and service-related messages)
• To save or protect an individual’s vital interest (e.g., prevent harm)

3. What Legal Bases Do We Rely On To Process Your Personal Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK

We may rely on the following legal bases:

• Consent. You can withdraw consent at any time (see Section 17 for contact).
• Performance of a Contract. To provide Services or at your request prior to entering into a contract.
• Legal Obligations. Compliance with legal obligations, cooperating with regulators, exercising or defending legal rights.
• Vital Interests. Protecting your vital interests or those of a third party.

If you are located in Canada

We may process your information with express or implied consent, and in some cases without consent where permitted by applicable law.

• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• To comply with subpoenas, warrants, or court orders
• Other circumstances permitted by law

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with third parties.

We may need to share your personal information in the following situations:

• Business Transfers. During negotiations of a merger, sale of assets, financing, or acquisition.
• Affiliates. With affiliates, who will be required to honor this Privacy Notice.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some technologies help maintain security, prevent crashes, fix bugs, save preferences, and assist with basic functions.

We may permit third parties and service providers to use tracking technologies for analytics and advertising (where applicable). If these are deemed “sale”/“sharing” under applicable laws, you may be able to opt out as described in Section 14.

Specific information may be set out in our Cookie Notice: https://aiofficetoolkit.com/PLACEHOLDER-COOKIE-NOTICE

Google Analytics

We may share your information with Google Analytics to track and analyze use of the Services. To opt out, visit https://tools.google.com/dlpage/gaoptout.

6. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer AI-powered features (collectively, “AI Office Toolkit Products”). These tools are designed to enhance your experience. The terms in this Privacy Notice govern your use of these AI features within our Services.

Use of AI Technologies

We may provide AI features through third-party service providers (“AI Service Providers”), including Google Cloud AI. Your input/output and personal information may be processed by AI Service Providers to enable these features.

Our AI Office Toolkit Products are designed for

• AI automation
• AI applications

How We Process Your Data Using AI

Personal information processed using AI features is handled in line with this Privacy Notice and our agreements with third parties.

7. How Do We Handle Your Social Logins?

In Short: If you register or log in using a social media account, we may have access to certain information about you.

Where you choose to register via social logins (e.g., Facebook or X), we may receive certain profile information from the provider. We use it only for purposes described in this Privacy Notice or otherwise made clear to you.

We do not control third-party social media providers. Please review their privacy notices to understand their practices.

8. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. Your information may be transferred to, stored by, and processed by us and by third parties in the United States and other countries.

If you are a resident in the EEA, UK, or Switzerland, some countries may not have equivalent data protection laws. We will take necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

9. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We keep personal information only as long as needed for the purposes described in this notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need, we will delete or anonymize your information, or securely store it and isolate it until deletion is possible.

10. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through organizational and technical security measures.

We implement reasonable security measures, but no electronic transmission or storage technology can be guaranteed 100% secure. Use of the Services is at your own risk and you should access the Services within a secure environment.

11. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction).

If we learn that personal information from users under 18 (or the equivalent age) has been collected, we will deactivate the account and take reasonable steps to delete such data. If you become aware of any data we may have collected, contact us at support@aiofficetoolkit.com.

12. What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights that allow greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you may have rights including: access, copy, rectification, erasure, restriction, portability (where applicable), and rights related to automated decision-making.

To make a request, contact us using the details in Section 17. We will consider and act upon requests in accordance with applicable laws.

If you have questions or comments about your privacy rights, email support@aiofficetoolkit.com.

Account Information

• Log in to your account settings and update your user account.
• Upon request to terminate your account, we may deactivate or delete your account and information (subject to lawful retention needs).

13. Controls for Do-Not-Track Features

Most browsers and some mobile operating systems include a Do-Not-Track (“DNT”) setting. No uniform standard for recognizing DNT signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this notice.

California law requires disclosure of our response to DNT signals. Because there is no industry/legal standard for recognizing DNT, we do not respond to them at this time.

14. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of certain US states, you may have rights to access, correct, delete, or obtain a copy of your personal information, among others. These rights may be limited by law.

Categories of Personal Information We Collect

The table below shows the categories of personal information collected in the past twelve (12) months. The table includes illustrative examples and does not reflect all personal information we process.

Additional collection contexts

We may also collect other personal information outside of these categories when you interact with us in the context of:

• Receiving help through customer support
• Participation in surveys or contests
• Facilitation in delivery of Services and responding to inquiries

Retention (where applicable)

We will use and retain collected personal information as needed to provide the Services or for:

• Category B: as long as the user has an account with us

Will your information be shared with anyone else?

• We may disclose personal information with service providers under contracts designed to safeguard your data.
• We may use personal information for internal research and technological development. This is not considered “selling” of personal information.
• We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.

Your Rights

You may have rights under certain US state data protection laws, including:

• Right to know whether we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies
• Right to request deletion
• Right to obtain a copy of data you previously shared
• Right to non-discrimination for exercising rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)Right to opt out of targeted advertising/sharing, sale of personal data, or profiling (in certain cases)

Depending upon the state where you live, you may also have the following rights (as permitted by applicable law):

• Right to access the categories of personal data being processed (including under Minnesota law)
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (including California, Delaware, and Maryland)
• Right to obtain a list of specific third parties to which we have disclosed personal data (including Minnesota and Oregon)
• Right to obtain a list of third parties to which we have sold personal data (including Connecticut)
• Right to review, understand, question, and (where applicable) correct profiling decisions (including Connecticut and Minnesota)
• Right to limit use and disclosure of sensitive personal data (including California)
• Right to opt out of collection of sensitive data and personal data collected through voice/facial recognition features (including Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting https://aiofficetoolkit.com/contact-us/, by emailing us at support@aiofficetoolkit.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. If we cannot verify your identity from information already maintained by us, we may request additional information for verification and security/fraud prevention.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent may need to provide written and signed permission from you to submit the request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@aiofficetoolkit.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision. If your appeal is denied, you may submit a complaint to your state attorney general.

15. Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act). This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, including what personal information we collect, sources, purposes, and recipients.

If you do not wish to provide personal information necessary to fulfill applicable purposes, it may affect our ability to:

• offer you the products or services that you want
• respond to or help with your requests
• manage your account with us
• confirm your identity and protect your account

You have the right to request access to or correction of your personal information. You can make such a request by contacting us using the details in Section 18.

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

You have the right to request access to or correction of your personal information. You can make such a request by contacting us using the details in Section 18.

If you are unsatisfied with how we address any complaint, you can contact the regulator:

• The Information Regulator (South Africa)
• General enquiries: enquiries@inforegulator.org.za
• Complaints (POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

16. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice of changes or by sending a notification.

We encourage you to review this Privacy Notice frequently to stay informed of how we protect your information.

17. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us:

• By email: support@aiofficetoolkit.com
• By post:
  AI Office Toolkit
  1400 Broadfield Blvd ste 200, Houston, TX 77084, USA
  Houston, TX 77084
  United States

18. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please visit: https://aiofficetoolkit.com/contact-us/.